Privacy policy and protection of personal data
As the owner of the VK CERAMICS website, I am committed to respecting your privacy and acting in accordance with applicable legislation in the field of personal data protection. VK CERAMICS operates in accordance with the Personal Data Protection Act (ZVOP-1, Official Gazette of the Republic of Slovenia, No. 94/2007) and the EU General Data Protection Regulation (GDPR – Regulation (EU) 2016/679).
This privacy policy applies to all visitors to the VK CERAMICS website – both on the first and on all subsequent visits. By using the website www.vkceramics.si, the user confirms that he is familiar with the content of the policy and agrees with its provisions. I reserve the right to change or supplement the privacy policy at any time without prior notice. Continued use of the website after changes means that the user accepts the updated terms.
I am committed to protecting the confidentiality of your personal information and respecting your privacy. I handle all personal information carefully and responsibly and take the necessary measures to protect it from unauthorized access, misuse or disclosure.
Registered users may stop using the online store and cancel their registration at any time. Cancellation is made by the user sending the company a written statement of deregistration. Before submitting the cancellation, the user must settle all outstanding obligations related to purchases made in the online store.
Even after cancellation of registration, the company will protect the confidentiality of personal data and respect the user's privacy in accordance with the provisions of this privacy policy.
Use of personal data
VK CERAMICS processes personal data on the following legal grounds:
personal consent of the individual,
concluded contracts (e.g. purchase of products),
legal obligations, if so provided by law.
Every visitor to the website www.vkceramics.si who submits personal data via forms on our website (e.g. contact form, order, newsletter subscription) hereby gives explicit consent to the processing of this data. Consent is given upon submission of an individual form.
What data do we collect:
VK CERAMICS may collect the following data about users, depending on the way they interact with the website:
When ordering products: name, surname, address (street, house number, postal code, city), telephone number, e-mail address
When filling out the contact form: first name, last name, email address
All data marked as optional in the forms is provided voluntarily. If the user does not enter this data, there will be no negative consequences for him.
When submitting a form, order or subscription to content, the user confirms that he has been clearly and transparently informed about the purpose and scope of the processing of his personal data by clicking on "I agree to the terms and conditions" or "I agree to the privacy policy".
IP addresses and cookies
To ensure security, statistics, and a better user experience, the company also collects the IP addresses of the devices through which users access the website.
We use cookies on our website to recognize the user on their next visit. Cookies do not allow for direct identification of an individual.
Purpose of data use
We use the collected data exclusively for:
performance of ordered services,
communication with users (e.g. response to an inquiry),
marketing activities (only with consent),
website visit analytics and performance
All personal data is processed to the extent and for the purpose with which the user has been previously clearly informed.
The right to information, deletion or completion of your personal data
In accordance with Articles 15, 16, 17, 18, 20 and 21 of the EU General Data Protection Regulation, you may at any time request information about which personal data about you are stored, where they come from, to whom they have been transferred, why we process them and to whom we regularly transfer them. You also have the right to update, correct, temporarily restrict the processing of your data or permanently delete them, in accordance with applicable law.
If you have provided us with personal data and would like to check whether we are storing it, what data we have, or how we use it – or if you would like to request correction, blocking, or deletion – you can contact us:
by email: ceramicsbyveronika@gmail.com
or in writing to the address: Križman Veronika – VK CERAMICS, Cesta vstaje 90, 1211 Šmartno pod Šmarno gora